Last reviewed: August 2026. These terms apply to website design, development, creative and related services supplied by EasyMediaUK Limited. A quotation, proposal, order form or service agreement may include additional project-specific terms; where they conflict, the signed project document takes precedence.
1. Quotations and scope
Quotations are valid for 30 days unless stated otherwise. The accepted quotation defines the agreed scope. Additional pages, functionality, integrations, content or substantial changes may be treated as additional work and quoted separately.
2. Payment
Unless agreed otherwise in writing, project fees are payable 33% before work begins, 33% at completion of development and 34% before launch or release of final files. Invoices are due on receipt. We may pause work or withhold launch while an invoice is overdue, and statutory interest and recovery costs may apply.
3. Client responsibilities and delays
The client will provide accurate content, access, feedback and approvals in a timely way and confirms it owns or is licensed to use supplied materials. Delays may require the project to be rescheduled. We may invoice work completed, place a dormant project on hold, or charge reasonably for remobilisation and work outside scope.
4. Review, changes and acceptance
The client will have reasonable opportunities to review the work. A revision is a small change to existing work; a request that substantially changes approved design, functionality or structure is a change of scope. Unless otherwise agreed, final issues should be reported within ten working days of completion.
5. Launch, ownership and third-party components
Launch is subject to final approval, receipt of required materials and payment of outstanding invoices. Once fully paid, the client owns the final bespoke design and custom work created specifically for the project. Third-party software, open-source code, licensed assets, plugins and our pre-existing tools remain subject to their own rights and licences.
6. Hosting, maintenance and security
Domains, hosting, APIs, payment services and plugins may be supplied by third parties. We cannot guarantee their uninterrupted availability or future compatibility. After launch, updates, backups, monitoring and security are the client’s responsibility unless covered by an active maintenance agreement. Retainer time does not roll over unless expressly agreed.
7. Portfolio and credit
We may display completed work in our portfolio and marketing unless confidentiality has been agreed. A discreet website credit may be included and can be discussed before launch.
8. Liability and termination
Either party may terminate in writing, with the client paying for work completed and committed costs up to termination. To the fullest extent permitted by law, we are not liable for indirect or consequential loss, loss of profit, business or data. Our total liability relating to a project is limited to the fees paid for that project. Nothing excludes liability that cannot lawfully be excluded.
9. Governing law
These terms are governed by the laws of England and Wales. Questions about a quotation or service agreement should be sent to hello@easywebsiteuk.com.